Restaurants & Food Service

Your restaurant's WhatsApp bot never forgets a reservation

Raimond's AI-powered WhatsApp chatbot handles customer conversations for restaurants & food service businesses — 24/7, in any South African language.

Build Your Bot Free Chat on WhatsApp

Your Business Bot

Hi there! Do you have a table for 4 this Saturday evening?

Hi! Thanks for reaching out to Prego Bistro. Let me check Saturday for you. We have tables available at 18:00, 19:30, and 20:30. Which time works best?

19:30 please

Booked! Table for 4 at 19:30 on Saturday 22 Feb. Can I get a name for the reservation?

Thandi Nkosi. Also, do you have a vegan option?

All sorted, Thandi! Yes, we have 5 vegan mains on our menu including our popular mushroom risotto (R145) and the roasted butternut bowl (R125). I'll send you a reminder on Saturday morning. See you then!

Sound familiar?

Common challenges restaurants & food service businesses face without automation.

Staff waste hours answering the same questions about your menu, hours, and location instead of serving tables

Missed calls during peak hours mean lost reservations and frustrated customers who book elsewhere

No-shows cost you thousands in wasted prep and empty tables on busy nights

Manual order-taking over the phone leads to mistakes, wrong items, and unhappy customers

What Raimond does for restaurants & food service

Real use cases, not marketing fluff. Here's exactly how the bot helps your business.

Automated Reservations

Customers book tables via WhatsApp 24/7. The bot checks availability, confirms bookings, and sends reminders — no phone tag required.

Digital Menu & Specials

Share your full menu, daily specials, and prices instantly when customers ask. Update once, and every customer sees the latest offerings.

Takeaway & Delivery Orders

Customers place orders directly on WhatsApp with item selection, special instructions, and estimated pickup or delivery times.

No-Show Reduction

Automated reminders sent 24 hours and 2 hours before the reservation. Customers can confirm, cancel, or reschedule with a single reply.

Loyalty & Repeat Visits

Send personalised specials and birthday offers to past customers. Track visit frequency and reward your regulars automatically.

Event & Function Enquiries

Collect event details — date, guest count, budget, dietary requirements — and send a quote without tying up your manager's time.

67%

of diners prefer booking via message over phone calls

35%

reduction in no-shows with automated reminders

R8,500+

saved monthly by reducing missed calls and manual bookings

Simple pricing. Everything included.

R10,000 /month

2 active bots, 1 WhatsApp number, website widget, all languages, full support

Start Building Free See full pricing details

Free sandbox testing. No payment until you go live.

Frequently asked questions

How does a WhatsApp chatbot work for restaurants & food service?

Raimond's AI-powered chatbot connects to your WhatsApp Business number and handles customer conversations automatically. For restaurants & food service, this means customers book tables via whatsapp 24/7. the bot checks availability, confirms bookings, and sends reminders — no phone tag required.. The bot is trained on your specific business information, pricing, and policies.

How much does a restaurants & food service chatbot cost?

Raimond costs R10,000/month — everything included. No setup fees, no lock-in contracts. You can build and test your bot for free in our sandbox before paying anything. Compare that to hiring a customer service agent at R15,000-R30,000/month who only works 40 hours a week.

Can the chatbot handle voice notes?

Yes. Raimond automatically transcribes voice notes and responds to them just like text messages. This is especially important in South Africa where many customers prefer sending voice messages over typing.

Is it POPIA compliant?

Absolutely. Raimond includes full POPIA compliance features: data encryption, audit trails, configurable data retention policies, and the ability to process deletion requests. Your restaurants & food service customers' data is protected.

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Ready to automate your restaurants & food service business?

Build and test your AI bot for free. Go live when you're ready.

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