Frequently Asked Questions

Raimond is an AI-powered SEO agency for South African businesses. We handle technical SEO fixes, keyword research, content production and monthly reporting so your business gets found on Google.

Small and medium South African businesses that have a website but are not getting meaningful traffic from Google. We work with any platform — WordPress, Shopify, Wix, Squarespace or custom builds.

Request a free SEO audit. We review your site, show you where you currently stand, and set out what we would fix and in what order. There is no obligation to proceed.

No. We handle the technical work directly and report back in plain language. You do not need to understand crawl budgets or schema markup to see whether your traffic is growing.

SEO is quoted on request. Pricing depends on the size of your website and how competitive your target keywords are. We confirm the monthly fee and scope in writing before any work starts.

No setup fees. You simply pay monthly in advance for the service.

Raimond is month-to-month with no lock-in. Cancel anytime.

No. The service is month-to-month with payment made in advance. There is no long-term commitment or lock-in.

EFT and credit card.

SEO is cumulative rather than instant. Most clients see movement in Google Search Console impressions within about six weeks, with clicks following as rankings improve. Competitive keywords take longer.

A typical month covers technical fixes, keyword research, new content, on-page optimisation of existing pages, and a report showing what changed and what it produced.

We use AI to draft at volume, then edit and fact-check before anything is published. You approve content before it goes live.

Yes. We work with any website platform. In most cases we optimise what you already have rather than asking you to rebuild.

For most work, yes — we need access to your site and your Google Search Console property. We can also hand you a list of changes to apply yourself if you prefer to keep access closed.

We report on Google Search Console data — impressions, clicks, average position and which pages are earning them. These are real numbers from Google, not agency-invented scores.

One anonymised client saw impressions grow 87% and clicks grow 80% within six weeks. Results vary by industry, starting position and keyword competitiveness, so we do not guarantee specific numbers.

No, and you should be cautious of anyone who does. Google does not sell or guarantee positions. What we commit to is the work, and transparent reporting on what it produces.

Yes. All clients get full support, plus guidance on how to read your reports and understand what is changing on your site.

Yes. Our team walks you through the audit findings, agrees the priority order of the work with you, and sets up reporting access. You are never left to figure it out alone.

Critical issues are addressed within one hour. Problem tickets are responded to within one calendar day. General queries are handled within two working days.

We use a train-the-trainer approach. Our team trains your designated champion or team lead, who then rolls out internally.

Yes. We handle personal information in line with POPIA requirements and can walk you through how your data is processed and stored.

Our infrastructure is hosted in Germany, within a secure, GDPR-compliant data centre.

Yes. A DPA is available on request.

Data is encrypted in transit. Sensitive fields are encrypted at rest.

Yes. We conduct regular penetration testing, security audits, and stress testing to maintain platform integrity.

Not at present. This is on our development roadmap and we will communicate availability when it is released.

Yes. We perform daily backups and maintain a failover system to ensure your data is protected against loss.

Any content and reporting we hold for you can be exported on request. Work already published on your own website remains yours.