Pietermaritzburg businesses are modernising customer service with WhatsApp AI
Pietermaritzburg is KwaZulu-Natal's legislative capital and a major centre for aluminium processing, timber, and education. The city's industrial businesses manage complex supply chains while its growing services sector — from legal firms to healthcare practices — handles appointment-heavy workloads. With the N3 corridor connecting PMB to Durban's port, logistics queries are constant. A WhatsApp chatbot automates delivery tracking, quote requests, and appointment scheduling, helping Maritzburg businesses compete with their larger Durban counterparts.
Why Pietermaritzburg businesses choose Raimond
Built in South Africa for South African businesses. POPIA compliant, load-shedding resilient, and fluent in every local language.
24/7 Availability
Your Pietermaritzburg customers get instant responses — even at 2am, during load shedding, or on public holidays.
Multi-Language Support
Respond in English, Afrikaans, isiZulu, isiXhosa, and all 11 SA languages automatically. No extra cost.
Capture Every Lead
Never miss a WhatsApp enquiry again. Your bot qualifies leads, sends quotes, and books appointments while you sleep.
Voice Note Support
South Africans love voice notes. Raimond transcribes and responds to them automatically — a feature most competitors lack.
Popular industries using Raimond in Pietermaritzburg
From aluminium & manufacturing to government & legal, businesses across Pietermaritzburg are automating customer conversations.
Aluminium & Manufacturing
Timber & Forestry
Education
Government & Legal
Get started in 3 steps
Build & test for free
Create your account and build a custom AI bot in our sandbox. No payment required. Train it with your business info, FAQ, pricing — whatever your Pietermaritzburg customers ask about.
Connect your WhatsApp
We help you get verified with Meta's WhatsApp Business API. Your existing business number works — or we help you set up a new one.
Go live — R10,000/month
Your AI bot handles customer queries, sends quotes, captures leads, and books appointments — 24/7/365. Cancel anytime, no lock-in.
Ready to automate your Pietermaritzburg business?
Join businesses across KwaZulu-Natal using Raimond to handle customer conversations on WhatsApp — 24/7, in any language.