Fitness & Wellness

Your gym's WhatsApp bot fills classes and keeps members coming back

Raimond's AI-powered WhatsApp chatbot handles customer conversations for fitness & wellness businesses — 24/7, in any South African language.

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Your Business Bot

Hi! Do you have space in tomorrow's 6am spinning class?

Hi there! Let me check... Tomorrow's 06:00 Spin class with Coach Thabo has 3 spots left (out of 20). Would you like me to book you in?

Yes please! Book me in

Done! You're booked for Spin at 06:00 tomorrow with Coach Thabo. Remember to bring your towel and water bottle. I'll send you a reminder at 5:30am.

Also, what's your monthly membership fee?

Our memberships: - Off-Peak (Mon-Fri before 16:00): R399/month - Full Access (anytime + classes): R599/month - Premium (full access + 2 PT sessions): R999/month All include locker access and free WiFi. No joining fee this month! Want to upgrade or sign someone up?

Sound familiar?

Common challenges fitness & wellness businesses face without automation.

Front desk staff spend more time on the phone handling bookings and cancellations than actually welcoming members

Class no-shows waste instructor time and block spots that other members would have taken

Members freeze or cancel because they feel disconnected — there's no proactive engagement between visits

Managing personal training schedules, waitlists, and group class bookings manually is a spreadsheet nightmare

What Raimond does for fitness & wellness

Real use cases, not marketing fluff. Here's exactly how the bot helps your business.

Class Booking & Waitlists

Members browse the weekly schedule and book classes on WhatsApp. Full? They join the waitlist and get notified automatically when a spot opens up.

Membership Enquiries

Prospective members compare packages, pricing, and benefits. The bot can offer a free trial class to convert them into paying members.

Personal Training Scheduling

PT clients book sessions with their trainer based on real-time availability. Reschedule or cancel within the cancellation window via a simple message.

Workout & Nutrition Tips

Send weekly workout suggestions, nutrition tips, and motivational content to keep members engaged between gym visits.

Membership Renewal & Payments

Automated reminders before membership expiry with a one-tap renewal link. Handle failed debit order follow-ups without awkward phone calls.

40%

reduction in class no-shows with WhatsApp booking reminders

22%

increase in member retention with proactive engagement

R6,000+

saved monthly by automating front desk enquiries

Simple pricing. Everything included.

R10,000 /month

2 active bots, 1 WhatsApp number, website widget, all languages, full support

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Free sandbox testing. No payment until you go live.

Frequently asked questions

How does a WhatsApp chatbot work for fitness & wellness?

Raimond's AI-powered chatbot connects to your WhatsApp Business number and handles customer conversations automatically. For fitness & wellness, this means members browse the weekly schedule and book classes on whatsapp. full? they join the waitlist and get notified automatically when a spot opens up.. The bot is trained on your specific business information, pricing, and policies.

How much does a fitness & wellness chatbot cost?

Raimond costs R10,000/month — everything included. No setup fees, no lock-in contracts. You can build and test your bot for free in our sandbox before paying anything. Compare that to hiring a customer service agent at R15,000-R30,000/month who only works 40 hours a week.

Can the chatbot handle voice notes?

Yes. Raimond automatically transcribes voice notes and responds to them just like text messages. This is especially important in South Africa where many customers prefer sending voice messages over typing.

Is it POPIA compliant?

Absolutely. Raimond includes full POPIA compliance features: data encryption, audit trails, configurable data retention policies, and the ability to process deletion requests. Your fitness & wellness customers' data is protected.

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Ready to automate your fitness & wellness business?

Build and test your AI bot for free. Go live when you're ready.

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